Time-dependent performance approximation of truck handling operations at an air cargo terminal

Selinka, Gregor ; Franz, Axel ; Stolletz, Raik

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DOI: https://doi.org/10.1016/j.cor.2014.06.005
URL: https://ub-madoc.bib.uni-mannheim.de/40949
URN: urn:nbn:de:bsz:180-madoc-409491
Document Type: Article
Year of publication: 2016
The title of a journal, publication series: Computers & operations research
Volume: 65
Page range: 164-173
Place of publication: Amsterdam
Publishing house: Elsevier
ISSN: 0305-0548
Publication language: English
Institution: Business School > ABWL u. Produktion (Stolletz)
Subject: 000 Generalities
Keywords (English): Airport operations ; Heterogeneous queueing model ; Non-stationary performance analysis
Abstract: This paper provides an analytical solution for the time-dependent performance evaluation of truck handling operations at an air cargo terminal. The demand for loading and unloading operations is highly time-dependent and stochastic for two classes of trucks. Two heterogeneous handling facilities with multiple servers are available to handle trucks assuming exponentially distributed processing times. Trucks are routed to a handling facility depending on the current state of the system upon arrival. To approximate the time-dependent behavior of such heterogeneous queueing systems, we develop a stationary backlog-carryover (SBC) approach. A numerical study compares this approach with simulations and demonstrates its applicability to real-world input data.

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